Client Rights to Services

This is our promise to insure you have certain rights while you recieve services from Hope Tree Family Services.  Here are those things you can expect while you are our client.


When you schedule an appointment with Hope Tree, you can expect customized treatment to meet your individual needs, and can expect that you can chance your services to meet your needs as often as necessary to meet your individualized goals.


You can expect an Individualized assessment of your needs and goals.

You can expect an individualized plan of treatment created with you and your behavioral health team.

You can expect access to our Crisis Line 24 hours a day.

You can expect respect from Hope Tree staff and your treatment team.

You can expect can expect communication from your behavior health team.

You can expect the right to change providers and express concerns or appreciation for services.

You can expect to feel safe during services.